
<aside> 📢 **ChargerHelp! is a Reliability-as-a-Service (RaaS) software platform designed to offer repair and maintenance of electric vehicle (EV) charging infrastructure.**
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Transportation is one of the largest contributors to overall U.S. greenhouse gas emissions, accounting for 27% of greenhouse gas (GHG) emissions.
The good news: the EV market is expected to grow at a CAGR of 22.5% to $110B by 2030 driven by government regulations, lower operational costs for consumers, and the breadth of great EV options now on the market. This has also sparked a rush to build out the EV charging infrastructure.
Today, the U.S. has roughly ~57,000 EV charging stations, including nearly 8,000 DC fast charging stations. Edison Electric Institute estimates that 12.9 million charge ports, including ~140,000 DC fast charging ports, are needed by 2030 to support the projected growth in EVs in the U.S. California (and many other states following) recently passed the EV Charging Reliability Transparency Act, including a 97% uptime mandate for EV charging networks. The reality is that many EV stations are down 30% of the time, resulting in lost revenue for station owners and a terrible experience for consumers.
At Mission One Capital, we believe there is a clear need for a reliable maintenance solution to support the growing EV market and reduce U.S. GHG emissions. But until now, EV charging network owners haven’t been able to keep up - often due to the lack of skilled technicians to diagnose and fix charging station issues.
<aside> đź’ˇ Enter ChargerHelp! - which accelerates the adoption of EVs and creates green jobs by providing a must-have service for EV infrastructure - reliability, predictability, and hassle-free charging.
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ChargerHelp! aims to increase EV charging reliability and net new green jobs.
ChargerHelp! is the only national electric vehicle supply equipment (EVSE)-dedicated operations and maintenance service provider. Their dispatch and deployment system provides on-demand repairs and maintenance support from trained and supported local workforces.
“Trusting that a charging station will work and knowing that if there is an issue it will be fixed in a timely manner is essential to EV drivers and paramount to the success of the industry.” - Kameale C. Terry, ChargerHelp! Co-Founder & Chief Executive Officer
ChargerHelp! drives workforce realignment and development in the new green economy, enabling manufacturers, network providers, and charge station resellers to connect with maintenance service providers.
ChargerHelp!’s EMPWR platform brings transparency, efficiency, and reliability to a fragmented EV charging industry. ChargerHelp!’s Reliability-as-a-Service (RaaS) product provides fast and reliable operations and maintenance services at consistent, hassle-free prices. The company also offers ad-hoc diagnostic campaigns where their technicians service every charging station within a providers network to better understand diagnostic and improvements, all the while collecting log data that helps to train their EMPWR predictive algorithms.

Additionally, ChargerHelp! collaborates with local workforce centers and technical college partnerships to train EVSE technicians with their turnkey curriculum, in partnership with SAE International’s Sustainable Mobility Solutions.
These partnerships aim to remove barriers so that people in disadvantaged communities have access to the green jobs of the future. By recruiting candidates from all skilled backgrounds and training them to become industry experts as EVSE Technicians, ChargerHelp! promotes economic mobility by providing good paying jobs.
“Our technology and the importance of meeting the EV customers’ needs has heightened the demand for a skilled and developed workforce. ChargerHelp! is overcoming the existing skills gap by recruiting quality, underutilized, reliable, high-performing professionals.” - Evette Ellis, ChargerHelp! Co-Founder & Chief Workforce Officer
